With National Parking Association’s annual conference just around the corner, we wanted to celebrate a group of ParkHubbers that dove into a bit – well, actually, a lot – of extracurricular parking homework to earn NPA’s coveted Certified Parking Professional (CPP) title.
The CPP program provides parking professionals an opportunity to advance their careers with extensive, up-to-date industry knowledge and skills. To achieve the CPP, candidates must pass a 150-question online exam covering topics, including operations, safety, finance, and human resources – and NPA offers multiple resources to help candidates prepare.
Congrats to all of ParkHub’s newest CPPs
Del Brown, Lead iOS Developer
Matt Detore, Director of Support
Brittney Noe, Integrations and Support Specialist
Anita Sylvia, Logistics Manager
Pat Dayton, Lead Developer
Tori Harris, Brand Manager
Here’s what members on our team shared about their experience:
Del Brown, Lead iOS Developer
“My greatest impression from studying the Certified Parking Professional material was the overwhelming breadth of responsibilities. To succeed as a CPP, you definitely want to be on a great team where each person really owns their role.”
Matt Detore, Director of Support
“It was really interesting learning about before-game activities for big venues. I didn’t know they went through and swept all the parking lots checking for obstructions and what not to lessen the lawsuits and the ‘he said’, ‘she said’ that occurs when fans come through and get injured or something of that nature. It was also interesting learning about how they handle severe weather in large venues.”
Brittany Noe, Integrations and Support Specialist
“I thought it was interesting how much damage water can do to parking structures. I get water and dirt don’t mix well – so the ground becomes soft and muddy, I understand that. For me, I never really thought about the parking structure eroding because of water. I learned it is especially detrimental to locations where the freezing and thaw cycle takes place.”
Anita Sylvia, Logistics Manager
“Honestly, as weird as it is, the most interesting part of the training for me was Disaster Planning. I’m a HUGE fan of natural disaster documentaries/extreme weather and I had no idea that it would affect garage operations in the way that it does. I mean to the point where they suggest evacuation training like in grade school when we did fire drills. But it broke everything down in SUPER detail.
Overall, I think in the back of my mind I knew that running an operation is extremely difficult and a delicate balance, but I guess seeing it completely laid out piece by piece made me realize exactly how much goes into it. The study guide was almost 200 pages!”
Tori Harris, Brand Manager
“I never realized how much goes into working parking lots and garages… I mean, I guess I always knew it was hard work, but to really think about every little aspect from what kind of shoes a valet should wear to disaster planning? It’s truly amazing how much work it is. I’m very impressed by the parking industry.”
We’re proud to attend this year’s NPA conference with a new generation of CPPs on our team and excited to see how their newfound insights will shape ParkHub’s service in the future.