PARKHUB HONORED AS SILVER STEVIE® AWARD WINNER IN 2024 AMERICAN BUSINESS AWARDS®
Stevie winners will be presented their awards on June 11 in New York
Dallas, Texas – April 25, 2024 – ParkHub was named the winner of a Silver Stevie® Award in the Support Department of the Year category in The 22nd Annual American Business Awards® today.
The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.
Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 11. Tickets are now on sale.
More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Thought Leader of the Year, and App of the Year, among others. ParkHub was nominated in the Support category for Support Department of the Year.
ParkHub provides innovative parking management solutions focused on efficient and secure payment processing, data collection, and insights generation. The company emphasizes a customer-centric approach, with its Support team dedicated to being available every day from 7 AM to 11 PM, even making on-site visits when necessary. The Support team prioritizes personalized assistance, empathetic problem-solving, and celebrating customers’ personal milestones. ParkHub’s commitment to customer satisfaction is evident in its outstanding 97.79% Customer Satisfaction (CSAT) score and its efficiency in issue resolution, with an average of only 2.3 support team touches needed. The company continuously innovates, recently launching chat support to provide additional avenues for customer connection. With a focus on community and collaboration, ParkHub views its customers not just as clients but as valued members of its community.
“ParkHub is proud to receive this Stevie award. It verifies one of our core beliefs that the Customer Experience team is not viewed as a department, but rather an attitude that permeates every aspect of our organization. It’s about going above and beyond to create exceptional experiences for every customer, every time,” said Chris Elliston, CRO at ParkHub.
Included in the judge’s commentary for ParkHub’s nomination – “Nowadays it’s difficult to speak to a person for any kind of support. Very refreshing to see a support team that adds the human touch and goes above and beyond to resolve client issues and build client relationships. The efficiency and positive feedback are evident by the great performance this year.”
More than 300 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.
“While growth in much of the world economy has recovered slowly from the COVID-19 pandemic, the American economy continues to show remarkable resilience and growth,” said Stevie Awards president Maggie Miller. “Our 2024 Stevie winners have contributed to that successful recovery through their innovation, persistence, and hard work. We congratulate all our winners in the 2024 ABAs and look forward to celebrating their achievements during our June 11 awards banquet in New York.”
Details about The American Business Awards and the list of 2024 Stevie winners are available at www.StevieAwards.com/ABA.
About ParkHub
ParkHub is the leading integrating software, payments, and data insights provider for the North American market. ParkHub solutions include multiple payment options, real-time operational data, robust performance analytics, dynamic pricing, and is the industry leader in seamless integrations with the nation’s renowned ticketing and parking reservation providers. For more information, visit ParkHub.com.
About the Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, and the new Stevie Awards for Technology Excellence. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Supporting sponsors of The 2024 American Business Awards include Melissa Sones Consulting and SoftPro.
Contact:
Jamison Moore – Director of Marketing
jamison.moore@parkhub.com
(214) 937-9431