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Building Strength from the Core

Building Strength from the Core

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Last week, ParkHub’s HR team organized a company session with Abby Wilson, Head of Talent at ParkHub’s lead investor, Arrowroot Capital. Abby’s discussion focused on “Balance and Burnout” offered timely tips on maintaining core strength during one of the more trying times in our recent history – the pandemic.

We wanted to share what we learned from the session, and a few lessons we’ve met along the way as a startup that tends to punch above its weight.

  • Thinking from the inside out.

When a flight attendant covers safety practices on an airplane, they suggest you secure your oxygen mask before helping others with theirs. Abby offered this perfect analogy to remind our team that we cannot possibly be our best versions of ourselves at work if we are not taking care of ourselves.

Maintaining separate work and personal personas might have been a bit easier before the COVID crisis. The pandemic quickly disrupted that – causing many to work from home, work in compromised situations, or seek new vocations. Like many things during this lifestyle/priority overhaul, self-care is no longer a nice-to-have, it is a need-to-have. The “self” can cover many levels – from individuals, to individual businesses, to individual communities. As an employer, it is now more important than ever to align your troop, communicate values, and put your best foot forward in dealing with staff and customers.

  • Body / mind balance.

In a time where physical health is at the forefront (temperatures, symptoms, tests… oh my), it is essential not to overlook the equally important – and sometimes less evident – mental health of your team.

Workplace burnout can lead to various relatable issues – from irritability to absenteeism to trouble concentrating and lowered productivity. Fun fact: according to a survey during Abby’s session, pretty much everyone at ParkHub has experienced some of these symptoms. You’re not alone. The good news is there are plenty of ways to manage them – eating healthy, exercising, adopting hobbies, and getting more sleep. While we might be cognizant of what we can do to feel better, it can also be a company’s initiative to ensure we are encouraged to do those things for ourselves and organization’s wellbeing.

  • Measure to manage.

As a technology company, ParkHub is not shy of introducing tools to help streamline processes, gauge overall sentiment,  and track success – in fact, that’s our business model.

When the Coronavirus crisis came to fruition in the US, ParkHub’s HR team adopted Lattice – a software company that helps manage staff performance and sentiment. ParkHub also looked to external resources that aggregate employee health data. And, within months, the team devised free comprehensive training for the parking industry and launched three safety-focused solutions to support our clients’ operations through the pandemic and beyond.

A company’s workforce is its greatest asset. Not only is the health and wellbeing of employees directly related to a company’s ability to thrive, it has lasting effects on satisfaction and productivity, as well as the quality of external relationships. There’s never been a better time to hone our skills for survival and build strength from the core.

Posted by ParkHub on October 22, 2020